Shipping policy
Shipping Policy
Effective Date: July 9, 2026
Thank you for shopping with Noir Vante. We are committed to delivering your order as quickly and safely as possible.
Order Processing
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Orders are typically processed within 1-2 business days after payment confirmation.
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Orders placed on weekends or public holidays will be processed on the next business day.
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Once your order has been shipped, you will receive a shipping confirmation.
Delivery Time
Our standard delivery time is 5-7 business days from the date your order is shipped.
Please note that delivery times are estimates and may vary depending on your location, courier availability, weather conditions, public holidays, or other unforeseen circumstances.
Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
Any promotional free shipping offers will be clearly communicated on our website.
Order Tracking
If tracking is available for your shipment, you will receive tracking details once your order has been dispatched.
Delayed Deliveries
While we work with reliable courier partners, occasional delays may occur due to factors beyond our control. We appreciate your patience and understanding in such situations.
Incorrect Shipping Information
Please ensure that your shipping address and contact details are accurate before placing your order.
Noir Vante is not responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information provided by the customer.
Lost or Damaged Packages
If your package is lost in transit or arrives damaged, please contact us as soon as possible. We will work with the shipping carrier to investigate the issue and provide an appropriate resolution where applicable.
Contact Us
If you have any questions regarding shipping or your order, please contact our customer support team through the contact information available on our website.